Sample Case Studies
Discover how Off-Label Strategies helps clients achieve significant savings and optimize their operations through our unique insights and strategic interventions. These sample case studies highlight common challenges and the measurable outcomes we can deliver.
These examples illustrate the types of issues we uncover in real telecom environments. They’re based on common patterns, systemic defects, and real-world scenarios from years inside telecom systems.
They show the kind of savings you can expect — without referencing any specific client.
DIA & HSIP misbilling uncovered
Sample scenario: DIA & HSIP misbilling
Environment: Multi-location enterprise with high-capacity internet ports
Challenge: Internet costs rising despite stable usage
What we typically find:
- Incorrect bandwidth tier applied
- Ports billed at non-contracted rates
- Redundant DIA circuits left active after upgrades
- Security add-ons attached to the wrong ports
Typical outcome: 20–35% reduction in monthly spend
Why it happens: Contract terms often fail to sync with billing systems
Optimizing usage-based services and securing billing accuracy
Sample scenario: Burstable service billing errors
Environment: SaaS or enterprise with burstable services
Challenge: Usage-based charges inconsistent with actual traffic
What we typically find:
- Incorrect 95th percentile calculations
- Misapplied burst tiers
- Overstated usage due to system defects
- Legacy bandwidth tiers still billing after upgrades
Typical outcome: 15–30% reduction + credits
Why it happens: Usage engines often misclassify or double-count traffic
Sample scenario: Security add-ons billed incorrectly
Environment: Enterprise with multiple security products
Challenge: Security charges don’t match contracted bundles
What we typically find:
- DDoS billed per-circuit instead of per-account
- Managed firewall billed twice
- SASE licenses still active after migration
- Secure Web Gateway attached to disconnected circuits
Typical outcome: 10–25% reduction
Why it happens: Security SKUs are frequently mis-mapped in billing systems
Uncovering hidden costs in voice and colocation environments
Sample scenario: Voice environment hidden charges
Environment: Healthcare, retail, or enterprise voice environment
Challenge: Voice spend increasing with no new lines
What we typically find:
- DID blocks billed twice
- Toll-free usage misclassified
- PRI circuits still active after SIP migration
- UCaaS add-ons billed incorrectly
Typical outcome: 20–30% reduction
Why it happens: Voice billing systems are notorious for legacy artifacts
Sample scenario: Colocation zombie services
Environment: Company colocated in one or more facilities
Challenge: Colo bill doesn’t match actual usage
What we typically find:
- Unused cross-connects
- Legacy remote-hands charges
- Abandoned circuits still active
Typical outcome: 20–35% reduction
Why it happens: Colo environments accumulate “zombie” services over time
⭐ Start your audit
These examples represent only a fraction of the systemic issues we uncover. If your environment includes telecom products, you almost certainly have hidden waste. Start your audit to see what we uncover.